Policy

Shipping Policy:

At MICHAELDOWSETT.CA, we strive to provide you with the best shopping experience possible. Please take a moment to read our Shipping Policy to understand how we process and deliver your orders.

Processing Time:

Orders are typically processed within 1-2 business days upon receipt of payment. During peak seasons or special promotions, processing times may be slightly longer. You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Methods and Rates:

We offer a range of shipping options to accommodate your needs. Shipping rates are calculated based on factors such as destination, weight, and shipping method chosen. Please refer to the checkout page for accurate shipping costs.

Estimated Delivery Times:

Delivery times vary depending on your location and the shipping method selected. Please note that these are estimated delivery times and not guaranteed. Delays might occur due to unforeseen circumstances beyond our control.

International Shipping:

For international orders, customs fees, taxes, and import duties may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Returns Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not, please review our Returns Policy below:

Return Eligibility:

To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging. Returns must be initiated within 30 days of receiving your order.

Return Process:

To initiate a return, please contact our customer service team at info@michaeldowsett.ca. They will guide you through the return process and provide you with a return authorization. Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Refund Policy:

Refunds will be processed using the same payment method used for the original purchase. Please allow 5-7 business days for the refund to reflect in your account.

Terms & Conditions:

Welcome to MICHAELDOWSETT.CA. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions:

Website Content:

All content on this website, including text, images, graphics, and logos, is the property of MICHAELDOWSETT.CA and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.

Privacy Policy:

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

Account Responsibility:

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

Limitation of Liability:

MICHAELDOWSETT.CA shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.